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Refund Policy

A Legal Disclaimer

Last updated: 9 June 2026

At Architectural Planters, every order is handled personally. Many of our planters are antique, reclaimed, repurposed, planted, customised, or selected specifically for a client’s space. For this reason, we do not accept returns or refunds for change of mind.

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No Returns

All sales are final once the order has been confirmed.

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We do not accept returns, exchanges, or refunds for:

  • Change of mind

  • Incorrect measurements provided by the customer

  • Unsuitable placement after purchase

  • Natural weathering, patina, rust, marks, chips, wear, or age-related character

  • Personalised, planted, customised, repurposed, or specially sourced items

  • Items collected in person after inspection

What to Include in the Refund Policy

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